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multi-year-accessibility-plan

multi year accessibility plan

Multi-Year Accessibility Plan

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​Accessibility for Ontarians with Disabilities Act, 2005
Integrated Accessibility Standards

Part I - General Requirements

Act Section and DescriptionAct Section and Description Action AODA Compliance Date Status
3. Establishment of Accessibility Policies

3.(1) Every obligated organization shall develop, implement and maintain policies governing how the organization achieves or will achieve accessibility through meeting its requirements under the accessibility standards referred to in this Regulation.
 Home Hardware Stores Limited will create an Integrated Standards policy.
 January 1, 2014 Completed
4. Accessibility Plans

4.(1) Large organizations shall,

a) establish, implement, maintain and document a multi-year accessibility plan, which outlines the organization‘s strategy to prevent and remove barriers and meet its requirements under this Regulation;

b) post the accessibility plan on their website, if any, and provide the plan in an accessible format upon request; and

c) review and update the accessibility plan at least once every five years.
 Home Hardware Stores Limited will prepare and publish an accessibility plan. January 1, 2014 Completed
6. Self-Service Kiosks

6.(2) Large organizations and small organizations shall have regard to the accessibility for persons with disabilities when designing, procuring or acquiring self-service kiosks.
 Home Hardware Stores Limited will review and update processes to have regard to the accessibility for persons with disabilities when designing, procuring or acquiring self-service kiosks. January 1, 2014 Completed
7. Training

7.(1) Every obligated organization shall ensure that training is provided on the requirements of the accessibility standards referred to in this Regulation and on the Human Rights Code as it pertains to persons with disabilities to,

a) all employees, and volunteers;

b) all persons who participate in developing the organization's policies; and

c) all other persons who provide goods, services or facilities on behalf of the organization.
 Home Hardware Stores Limited will implement, following the development or sourcing of, a training program to train required individuals. January 1, 2015 Completed


PART II - Information and Communications Standards

Act Section and DescriptionAction AODA Compliance Date Status
11. Feedback

11.(1) Every obligated organization that has processes for receiving and responding to feedback shall ensure that the processes are accessible to persons with disabilities by providing or arranging for accessible formats and communications supports, upon request.
 Home Hardware Stores Limited will review and update processes for receiving and responding to feedback as required. January 1, 2015 Completed
12. Accessible Formats & Communication Supports

12.(1) Except as otherwise provided, every obligated organization shall upon request provide or arrange for the provision of accessible formats and communication supports for persons with disabilities,

a) in a timely manner that takes into account the person's accessibility needs due to disability; and

b) at a cost that is no more than the regular cost charged to other persons

12.(2) The obligated organization shall consult with the person making the request in determining the suitability of an accessible format or communication support.

12.(3) Every obligated organization shall notify the public about the availability of accessible formats and communication supports.
 Home Hardware Stores Limited will review and update processes for accessibility requests, as well as evaluate accessible formats and communication supports as required. January 1, 2016 Completed
14. Accessible Websites & Web Content

14.(2) Designated public sector organizations and large organizations shall make their internet websites and web content conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG)2.0, initially at Level A and increasing to Level AA, and shall do so in accordance with the schedule set out in this section.
 Home Hardware Stores limited will assess its website and implement plans to ensure compliance with new website development and content for new websites; and future compliance requirements for all websites in accordance with the Regulation. January 1, 2014
January 1, 2021
 Completed


PART III - Employment Standard
 
Act Section and DescriptionAction AODA Compliance Date Status
22. Recruitment – General

22. Every employer shall notify its employees and the public about the availability of accommodation for applicants with disabilities in its recruitment processes.
 Home Hardware Stores Limited will review and update existing recruitment policies and processes as required.
January 1, 2016 Completed
23. Recruitment, Assessment or Selection Process

23.(1) During a recruitment process, an employer shall notify job applicants, when they are individually selected to participate in an assessment or selection process, that accommodations are available upon request in relation to the materials or processes to be used.

(2) If a selected applicant requests an accommodation, the employer shall consult with the applicant and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicant‘s accessibility needs due to disability.
 Home Hardware Stores Limited will review and update existing recruitment policies and processes as required. January 1, 2016 Completed
24. Notice to Successful Applicants

24. Every employer shall, when making offers of employment, notify the successful applicant of its policies for accommodating employees with disabilities.
 Home Hardware Stores Limited will review and update existing recruitment policies and processes as required. January 1, 2016 Completed
25. Informing Employees of Supports

25.(1) Every employer shall inform its employees of its policies used to support its employees with disabilities, including, but not limited to, policies on the provision of job accommodations that take into account an employee‘s accessibility needs due to disability.

25.(2) Employers shall provide the information required under this section to new employees as soon as practicable after they begin their employment.

25.(3) Employers shall provide updated information to its employees whenever there is a change to existing policies on the provision of job accommodations that take into account an employee‘s accessibility needs due to disability.
 Home Hardware Stores Limited will review and update communication, training and orientation processes as required. January 1, 2016 Completed
26. Accessible Formats & Communication Supports for Employees

26.(1) In addition to its obligations under section 12, where an employee with a disability so requests it, every employer shall consult with the employee to provide or arrange for the provision of accessible formats and communication supports for,

(a)    information that is needed in order to perform the employee‘s job; and

(b)    information that is generally available to employees in the workplace.

26.(2) The employer shall consult with the employee making the request in determining the suitability of an accessible format or communication support.
 Home Hardware Stores Limited will review and update existing communication and orientation processes as required. January 1, 2016 Completed
27. Workplace Emergency Response Information

27.(1) Every employer shall provide individualized workplace emergency response information to employees who have a disability, if the disability is such that the individualized information is necessary and the employer is aware of the need for accommodation due to the employee‘s disability.

(2) If an employee who receives individualized workplace emergency response information requires assistance and with the employee‘s consent, the employer shall provide the workplace emergency response information to the person designated by the employer to provide assistance to the employee.

(3) Employers shall provide the information required under this section as soon as practicable after the employer becomes aware of the need for accommodation due to the employee‘s disability.

(4) Every employer shall review the individualized workplace emergency response information,

(a)    when the employee moves to a different location in the organization;

(c)    when the employer reviews its general emergency response policies.
 Home Hardware Stores Limited has existing processes in place to meet the requirement for individualized workplace emergency response plans. January 1, 2012 Completed
28. Documented Individual Accommodation Plans

28.(1) Employers, other than employers that are small organizations, shall develop and have in place a written process for the development of documented individual accommodation plans for employees with disabilities.

28 (2) The process for the development of documented individual accommodation plans shall include the following elements:

1.    The manner in which an employee requesting accommodation can participate in the development of the individual accommodation plan.

2.    The means by which the employee is assessed on an individual basis.

3.    The manner in which the employer can request an evaluation by an outside medical or other expert, at the employer‘s expense, to determine if and how accommodation can be achieved.

4.    The manner in which the employee can request the participation of a representative from their bargaining agent, where the employee is represented by a bargaining agent, or other representative from the workplace, where the employee is not represented by a bargaining agent, in the development of the accommodation plan.

5.    The steps taken to protect the privacy of the employee‘s personal information.

6.    The frequency with which the individual accommodation plan will be reviewed and updated and the manner in which it will be done.

7.    If an individual accommodation plan is denied, the manner in which the reasons for the denial will be provided to the employee.

8.    The means of providing the individual accommodation plan in a format that takes into account the employee‘s accessibility needs due to disability.
 Home Hardware Stores Limited will review and update its existing processes as required. January 1, 2016 Completed
29. Return to Work Process

29.(1) Every employer, other than an employer that is a small organization,

(a)    shall develop and have in place a return to work process for its employees who have been absent from work due to a disability and require disability-related accommodations in order to return to work; and

(b)    shall document the process.

29. (2) The return to work process shall,

(a)    outline the steps the employer will take to facilitate the return to work of employees who were absent because their disability required them to be away from work; and

(b)    use individual documented accommodation plans, as described in section 28, as part of the process.

29. (3) The return to work process referenced in this section does not replace or override any other return to work process created by or under any other statute.
 Home Hardware Stores Limited has existing Return to Work Processes in place that meet the requirements of the regulation. January 1, 2016 Completed
30. Performance Management

30.(1) An employer that uses performance management in respect of its employees shall take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when using its performance management process in respect of employees with disabilities.
 Home Hardware Stores Limited will review and update its existing performance management processes as required. January 1, 2016 Completed
31. Career Development & Advancement

31.(1) An employer that provides career development and advancement to its employees shall take into account the accessibility needs of its employees with disabilities as well as any individual accommodation plans, when providing career development and advancement to its employees with disabilities.
 Home Hardware Stores Limited will review and update its existing Career Development & Advancement processes as required. January 1, 2016 Completed
32. Redeployment

32.(1) An employer that uses redeployment shall take into account the accessibility needs of its employees with disabilities, as well as individual accommodation plans, when redeploying employees with disabilities.
 Home Hardware Stores Limited will review and update its existing redeployment processes as required. January 1, 2016 Completed

This document is available in an alternate format, upon request.


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